Accessibility Overview
At BorealBonus, we believe that everyone should have equal access to our platform and services, regardless of ability or disability. We are committed to ensuring digital accessibility for all individuals, including those with visual, auditory, motor, or cognitive impairments.
This accessibility statement outlines our ongoing efforts to make our website accessible, the standards we follow, and how you can provide feedback to help us improve.
Our Commitment to Accessibility
BorealBonus is dedicated to continuously improving the accessibility and usability of our website for all users. We actively work to increase the accessibility and usability of our platform and strive to adhere to the available standards and guidelines.
Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These internationally recognized guidelines provide a framework for making web content more accessible to people with disabilities.
We recognize that accessibility is an ongoing effort and commitment. As technology evolves and new accessibility challenges emerge, we remain dedicated to adapting our platform to meet the needs of all users.
Accessibility Features
Our website incorporates numerous features designed to enhance accessibility:
Keyboard Navigation
All interactive elements on our website can be accessed and operated using keyboard controls alone. Users who cannot use a mouse can navigate through our entire platform using standard keyboard commands such as Tab, Enter, and Arrow keys.
Screen Reader Compatibility
Our website is designed to work seamlessly with popular screen reading software, including JAWS, NVDA, and VoiceOver. We use semantic HTML markup, proper heading structure, and descriptive alternative text for images to ensure screen reader users can effectively navigate and understand our content.
Clear Structure and Navigation
We employ a logical heading hierarchy throughout the website to help users understand content organization. Our navigation menus are clearly labeled and consistently positioned across all pages, making it easier for users to find information and move between different sections.
Color Contrast
All text and interactive elements meet WCAG 2.1 Level AA color contrast requirements. We ensure sufficient contrast between text and background colors to improve readability for users with visual impairments or color blindness.
Responsive Design
Our website adapts seamlessly to different screen sizes and devices. Whether you're accessing BorealBonus on a desktop computer, tablet, or smartphone, the content and functionality remain accessible and easy to use.
Form Accessibility
All forms on our website include clearly labeled fields, helpful error messages, and logical tab order. We provide instructions and feedback to help users complete forms successfully, and all required fields are clearly identified.
Need Assistance?
If you encounter any accessibility barriers while using our website or need assistance with any aspect of our services, we are here to help. Our support team is available to provide alternative methods for accessing information or completing transactions.
We can provide assistance through various channels:
- Email support with detailed responses to your questions
- Telephone assistance for immediate help
- Alternative document formats upon request
- Personalized guidance through the ticket purchase process
We are committed to ensuring that all users can participate in our draws and access our services, regardless of any accessibility challenges they may face.
Provide Accessibility Feedback
Your feedback helps us improve the accessibility of our platform. If you experience any difficulty accessing any portion of our website, or if you have suggestions for improving our accessibility features, please let us know.
We welcome feedback in any format that is convenient for you, including:
- Detailed descriptions of accessibility barriers you encountered
- Suggestions for accessibility improvements
- Information about assistive technology you use and any compatibility issues
- Questions about our accessibility initiatives
All feedback is reviewed by our development team and used to inform future accessibility improvements. We typically respond to accessibility inquiries within two business days.
Contact Our Accessibility Team
For accessibility-related questions, concerns, or assistance, please contact us:
BorealBonus Accessibility Team
c/o Stollery Children's Hospital Foundation
8215 112 Street
Edmonton, AB T6G 2C8
Canada
Email: accessibility@borealbonus.com
Phone: 1-866-555-0100
We are committed to responding to all accessibility inquiries within two business days.